Toyota CH-R Service Manual: Cellular Phone Registration Failure
CAUTION / NOTICE / HINT
NOTICE:
- Depending on the parts that are replaced during vehicle inspection or
maintenance, performing initialization, registration or calibration may
be needed. Refer to Precaution for Navigation System.
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- When replacing the radio and display receiver assembly, always replace
it with a new one. If a radio and display receiver assembly which was installed
to another vehicle is used, the following may occur:
- A communication malfunction DTC may be stored.
- The radio and display receiver assembly may not operate normally.
PROCEDURE
|
1. |
CHECK USAGE CONDITION |
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.
- The cellular phone is "Bluetooth" compatible.
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- "Bluetooth" setting of the cellular phone is on.
- Operating system and software of the cellular phone are the latest versions.
- There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
- The "Wi-Fi" setting of the cellular phone is off.
- The "Wi-Fi" tethering setting of the cellular phone is off.
(b) Register the cellular phone again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | .gif) |
END |
|
.gif)
|
2. |
RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the engine switch off.
(c) Turn the engine switch on (ACC).
(d) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
END |
|
|
3. |
BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE |
(a) Place the cellular phone close to the radio and display receiver assembly.
(b) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
END |
|
|
4. |
CLEAR REGISTERED DEVICE INFORMATION |
(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.
(b) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
END |
|
|
5. |
RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the engine switch off.
(c) Turn the engine switch on (ACC).
(d) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
END |
|
|
6. |
CHECK USING ANOTHER VEHICLE |
(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY |
|
|
7. |
CHECK USING ANOTHER CELLULAR PHONE |
(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
|
Result |
Proceed to |
|---|---|
|
Cellular phone can be registered. |
A |
|
Cellular phone cannot be registered. |
B |
| A | |
END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) |
| B | |
REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY |
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PROCEDURE
1.
CHECK CONDITION
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Cellular Phone Inspection
PROCEDURE
1.
CHECK USAGE CONDITION
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
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Toyota C-HR (AX20) 2023-2026 Owner's Manual
Toyota CH-R Owners Manual
- For safety and security
- Instrument cluster
- Operation of each component
- Driving
- Interior features
- Maintenance and care
- When trouble arises
- Vehicle specifications
- For owners
Toyota CH-R Service Manual
- Introduction
- Maintenance
- Audio / Video
- Cellular Communication
- Navigation / Multi Info Display
- Park Assist / Monitoring
- Brake (front)
- Brake (rear)
- Brake Control / Dynamic Control Systems
- Brake System (other)
- Parking Brake
- Axle And Differential
- Drive Shaft / Propeller Shaft
- K114 Cvt
- 3zr-fae Battery / Charging
- Networking
- Power Distribution
- Power Assist Systems
- Steering Column
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- Alignment / Handling Diagnosis
- Front Suspension
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- Tire / Wheel
- Tire Pressure Monitoring
- Door / Hatch
- Exterior Panels / Trim
- Horn
- Lighting (ext)
- Mirror (ext)
- Window / Glass
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- Door Lock
- Heating / Air Conditioning
- Interior Panels / Trim
- Lighting (int)
- Meter / Gauge / Display
- Mirror (int)
- Power Outlets (int)
- Pre-collision
- Seat
- Seat Belt
- Supplemental Restraint Systems
- Theft Deterrent / Keyless Entry
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