Toyota CH-R Service Manual: Cellular Phone Registration Failure

Toyota CH-R Service Manual / Navigation / Multi Info Display / Navigation System / Cellular Phone Registration Failure

CAUTION / NOTICE / HINT

NOTICE:

  • Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Navigation System.

    Click here

  • When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:
    • A communication malfunction DTC may be stored.
    • The radio and display receiver assembly may not operate normally.

PROCEDURE

1.

CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

  • The cellular phone is "Bluetooth" compatible.

    Click here

  • "Bluetooth" setting of the cellular phone is on.
  • Operating system and software of the cellular phone are the latest versions.
  • There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
  • The "Wi-Fi" setting of the cellular phone is off.
  • The "Wi-Fi" tethering setting of the cellular phone is off.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

2.

RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

3.

BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE

(a) Place the cellular phone close to the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

4.

CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

5.

RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the engine switch off.

(c) Turn the engine switch on (ACC).

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END
B

6.

CHECK USING ANOTHER VEHICLE

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

B

7.

CHECK USING ANOTHER CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

  • Make sure to obtain the customer's permission to perform this procedure.
  • After the inspection, clear the registered information and usage history acquired during the inspection.
  • If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result

Proceed to

Cellular phone can be registered.

A

Cellular phone cannot be registered.

B
A

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)
B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

    Voice is not Recognized
    PROCEDURE 1. CHECK CONDITION (a) While paying attention to the condition of the spoken voice command, perform a voice recognition operation. OK: Voice command is ...

    Cellular Phone Inspection
    PROCEDURE 1. CHECK USAGE CONDITION (a) Check that the vehicle and cellular phone meet the following conditions: NOTICE: If changing cellular phone settings, updatin ...

    Other materials:

    Toyota CH-R Service Manual > Toyota Entune System: Does not Recognize Voice Commands Performed to Contact Support Center
    PROCEDURE 1. CHECK COMMUNICATION BASED VOICE RECOGNITION FUNCTION (a) While paying attention to the condition of the spoken voice command, say "Find a gas station in New York" and check that voice recognition is operating normally. HINT: When t ...

    Toyota CH-R Service Manual > Rear View Monitor System: Parts Location
    PARTS LOCATION ILLUSTRATION *1 PARK/NEUTRAL POSITION SWITCH *2 REAR TELEVISION CAMERA ASSEMBLY ILLUSTRATION *1 RADIO AND DISPLAY RECEIVER ASSEMBLY *2 INSTRUMENT PANEL JUNCTION BLOCK ASSEMBLY - ...

    Toyota CH-R Owners Manual

    Toyota CH-R Service Manual

    © 2017-2021 Copyright www.tochr.net
    0.0175