Toyota CH-R Service Manual: Cellular Phone Registration Failure

Toyota CH-R Service Manual / Audio / Video / Audio And Visual System(for Radio And Display Type) / Cellular Phone Registration Failure

CAUTION / NOTICE / HINT

NOTICE:

Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
Click here
When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occurs:
- A communication malfunction DTC may be stored.
- The radio and display receiver assembly may not operate normally.

PROCEDURE

1.	CHECK USAGE CONDITION

(a) Check that the vehicle and cellular phone meet the following conditions:

NOTICE:

If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.

The cellular phone is "Bluetooth" compatible.
Click here
"Bluetooth" setting of the cellular phone is on.
Operating system and software of the cellular phone are the latest versions.
There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
The "Wi-Fi" setting of the cellular phone is off.
The "Wi-Fi" tethering setting of the cellular phone is off.

(b) Register the cellular phone again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (USAGE CONDITION WAS DEFECTIVE)

2.	RESTART CELLULAR PHONE

(a) Restart the cellular phone.

(b) Turn the ignition switch off.

(d) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (TEMPORARY MALFUNCTION WITH "Bluetooth" OF CELLULAR PHONE)

3.	BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE

(a) Place the cellular phone close to the radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (TEMPORARY MALFUNCTION WITH "Bluetooth")

4.	CLEAR REGISTERED DEVICE INFORMATION

(a) Clear all "Bluetooth" devices registered to the cellular phone and radio and display receiver assembly.

(b) Register the cellular phone as a connected device again and check if it is registered correctly.

HINT:

If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (TEMPORARY MALFUNCTION WITH "Bluetooth")

5.	CHECK USING ANOTHER VEHICLE

(a) Check if the cellular phone can be registered normally to another "Bluetooth" compatible vehicle of the same model.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

6.	CHECK USING ANOTHER CELLULAR PHONE

(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.

HINT:

Make sure to obtain the customer's permission to perform this procedure.
After the inspection, clear the registered information and usage history acquired during the inspection.
If operation of the cellular phone or radio and display receiver assembly is requested, make sure to follow the instructions closely and perform the operation.

Result	Proceed to
Cellular phone can be registered.	A
Cellular phone cannot be registered.	B

END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED)

REPLACE RADIO AND DISPLAY RECEIVER ASSEMBLY

Voice Guidance does not Function

CAUTION / NOTICE / HINT NOTICE: Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be neede ...

Voice is not Recognized

PROCEDURE 1. CHECK CONDITION (a) While paying attention to the condition of the spoken voice command, perform a voice recognition operation. OK: Voice command is ...

Other materials:

Toyota CH-R Service Manual > Immobiliser System(w/o Smart Key System): Antenna Coil Open / Short (B2784)
DESCRIPTION When an open or short circuit is detected in the antenna coil built into the transponder key coil, the transponder key ECU assembly stores this DTC. DTC No. Detection Item DTC Detection Condition Trouble Area Note ...

Toyota CH-R Service Manual > Wheel Opening Moulding(for Rear): Reassembly
REASSEMBLY CAUTION / NOTICE / HINT HINT: Use the same procedure for the RH and LH sides. The procedure listed below is for the LH side. PROCEDURE 1. INSTALL NO. 1 BODY OUTSIDE MOULDING PAD HINT: When installing the No. 1 body outside moulding pad, heat the quarter outside ...

Toyota CH-R Service Manual: Cellular Phone Registration Failure

Voice Guidance does not Function

Voice is not Recognized

Other materials:

Toyota CH-R Owners Manual

Toyota CH-R Service Manual