Toyota CH-R Service Manual: How To Proceed With Troubleshooting

1.

VEHICLE BROUGHT TO WORKSHOP

2.

CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK

Dealer name

Person in charge at headquarters

Telephone number

Shop name

Person in charge at shop

Frame type

Frame No.

First Registered Year

Total distance traveled

Customer Concerns (Include details)

Does not operate

Operates abnormally

Date of malfunction occurrence (Since when)

Year

Month

Day

Approx. Time

Date of last inspection

Year

Month

Day

Frequency of problem symptoms

Once / Occasionally (times per day, times per month) / Every time certain conditions are met ( )

Weather

Sunny / Cloudy / Rain / Snow (Amount of snowfall cm) / Other ( )

Vehicle speed

Approximately ( ) km/h

Place

Prefecture

(Attach a map if possible)

Driving path (where vehicle turned, where driver attempted to drive to, etc.)

* Describe the conditions immediately after the occurrence in as much detail as possible.

Conditions of Occurrence Diagram

Surrounding road conditions

Describe whether there were any billboards, metal objects on the road (manholes), guardrails, pipes, cat's eyes, gate bars, etc.

Urban area / Suburbs / Highway / Other ( )

Road surface conditions

Temperature

About °C ( °F)

Direction of travel

Straight / Right turn / Left turn / Right curve / Left curve

Snow wall(s)

Y / N

Driving lane

Number of lanes on one side (lanes) / ( ) lane(s) from left

Backlighting

Y / N

Condition of external area around detection sensor

No foreign matter / Foreign matter (water, snow, ice, other)

Additional information about condition of vehicle exterior (other than above)

DTC

First Time (when vehicle brought to workshop)

Second Time (after clearing DTC)

Status of operation switch

Pre-collision system cancel switch

Far / Medium / Near / OFF

VSC OFF switch

ON / OFF

Serial number of main part

* Fill in when removing, installing or replacing part

Forward recognition camera

Describe the items to the right in as much detail as possible.

Driver operation

Accelerator pedal operated / Brake pedal operated / Steering wheel operated

Time elapsed after engine was started

Approximately ( ) minutes

Tire pressure inspection result

Front: LH ( ) kPa RH ( ) kPa Standard ( ) kPa

Rear: LH ( ) kPa RH ( ) kPa Standard ( ) kPa

Sensor optical axis inspection result

Forward recognition camera

Accident history

Y / N

Millimeter wave radar sensor assembly

Accident history

Y / N

Vehicle modified

Y ( ) / N

Items installed or attached around windshield glass

Drive recorder* / Radar detector / Navigation unit (genuine/non-genuine) / ETC / Charms or toys / Other:

*: As information regarding the item is important for the investigation, make sure to obtain the item if permission is given by the customer.

3.

INSPECT BATTERY VOLTAGE

4.

INSPECT MILLIMETER WAVE RADAR SENSOR ASSEMBLY (BEAM AXIS MISALIGNMENT READING)*

Front Beam Axis Misalignment Reading

Front Beam Axis Offset Reading

5.

CHECK CAN COMMUNICATION SYSTEM*

GO TO CAN COMMUNICATION SYSTEM

6.

INSPECT WARNING LIGHT

Only the PCS warning light is blinking

A

The PCS warning light is not blinking

The PCS warning light and other warning lights are illuminated or blinking

B

GO TO MALFUNCTIONING SYSTEM

7.

INSPECT MULTI-INFORMATION DISPLAY

"Pre-Collision System Malfunction Visit Your Dealer" is displayed

A

Any of the following messages is displayed

B

Warning message is not displayed

C

GO TO PROBLEM SYMPTOMS TABLE

CHECK CONDITIONS WHEN PRE-COLLISION SYSTEM DID NOT OPERATE

8.

CHECK FOR DTCs (PRE-COLLISION SYSTEM)

Malfunction is duplicated but DTCs are not output

A

Malfunction cannot be duplicated and DTCs are not output

B

DTCs are output

C

GO TO SYMPTOM SIMULATION

GO TO DTC CHART

9.

PROBLEM SYMPTOMS TABLE

Fault is not listed in Problem Symptoms Table

A

Fault is listed in Problem Symptoms Table

B

GO TO STEP 12

10.

OVERALL ANALYSIS AND TROUBLESHOOTING*

11.

ADJUST, REPAIR OR REPLACE

12.

CONFIRMATION TEST

END