Toyota CH-R Service Manual: Operation Check

OPERATION CHECK

CHECK NAVIGATION SYSTEM NORMAL CONDITION

(a) If the cause of a symptom is any of the following, the corresponding symptom is normal; it is not due to a malfunction.

Symptom

Answer

A longer route than expected is chosen.

Depending on the road conditions, the navigation ECU may determine that a longer route is quicker.

Even when distance priority is high, the shortest route is not shown.

Some routes may not be advised due to safety concerns.

When the vehicle is put into motion immediately after the engine starts, the navigation system deviates from the correct position.

If the vehicle starts before the navigation system activates, the system may not react.

When driving on certain types of roads, especially new roads, the vehicle position deviates from the correct position.

When the vehicle is driving on new roads not available on the internal memory, the system attempts to match it to another nearby road, causing the position mark to deviate.

(b) The following symptoms are not malfunctions, but are caused by errors inherent in the GPS, gyro sensor or navigation ECU.

(1) The current position mark may be displayed on a nearby parallel road.

(2) Immediately after a fork in the road, the current vehicle position mark may be displayed on the wrong road.

(3) When the vehicle turns right or left at an intersection, the current vehicle position mark may be displayed on a nearby parallel road.

(4) When the vehicle is carried, such as on a ferry, and the vehicle itself is not driving, the current vehicle position mark may be displayed in the position where the vehicle was until a measurement can be performed by the GPS.

(5) When the vehicle travels on a steep hill, the current vehicle position mark may deviate from the correct position.

(6) When the vehicle makes a continuous turn (e.g. 360, 720, 1080 degrees), the current vehicle position mark may deviate from the correct position.

(7) When the vehicle moves erratically, such as constant lane changes, the current vehicle position mark may deviate from the correct position.

(8) When the engine switch is turned on (ACC) or on (IG) and the vehicle is turned on a turntable before parking, the current vehicle position mark may not indicate the correct direction. The same will occur when the vehicle comes out of the parking garage.

(9) When the vehicle travels on a snowy road or a mountain path with tire chains installed or using a spare tire, the current vehicle position mark may deviate from the correct position.

(10) When the tires are changed, the current vehicle position mark may deviate from the correct position.

HINT:

  • A change in tire diameter may cause a speed sensor error.
  • Performing "tire change" in calibration mode will allow the system to correct the current vehicle position faster.

NOTICE:

When replacing the radio and display receiver assembly, always replace it with a new one. If a radio and display receiver assembly which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC is stored.
  • The radio and display receiver assembly may not operate normally.

STORAGE CHECK (DCU STORAGE CHECK)

HINT:

  • Check the storage with it installed to the radio and display receiver assembly.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Failure Diagnosis" from the "Service Menu" screen.

(c) Select "Storage Check" from the "Failure Diagnosis" screen.

(d) Storage Check

*a

Result

(1) Select "DCU Storage Check" to start the DCU storage check.

(2) Check the result displayed when the DCU storage check is complete.

Screen Description

Display (Result)

Description

Checking

Check is in progress

OK

Radio and display receiver assembly storage is normal

NG

Radio and display receiver assembly storage is malfunctioning

HINT:

  • After selecting "DCU Storage Check", it may take a while until the result is displayed.
  • If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the storage may not operate normally, and "NG" may be shown on the display. Make sure to perform troubleshooting with the cabin at an appropriate temperature.
  • If "NG" is displayed even when the cabin temperature is appropriate, replace the radio and display receiver assembly with a new one.

NOTICE:

When replacing the navigation ECU, always replace it with a new one. If a navigation ECU which was installed to another vehicle is used, the following may occur:

  • A communication malfunction DTC is stored.
  • The navigation ECU may not operate normally.

STORAGE CHECK (MEU STORAGE CHECK)

HINT:

  • Check the storage with it installed to the navigation ECU.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Failure Diagnosis" from the "Service Menu" screen.

(c) Select "MEU Check" from the "Failure Diagnosis" screen.

(d) Select "Storage Check" from the "MEU Diagnosis" screen.

(e) Storage Check

*a

Result

(1) Select "MEU Storage Check" to start the MEU storage check.

(2) Check the result displayed when the MEU storage check is complete.

Screen Description

Display (Result)

Description

Checking

Check is in progress

OK

Navigation ECU storage is normal

NG

Navigation ECU storage is malfunctioning

HINT:

  • After selecting "MEU Storage Check", it may take a while until the result is displayed.
  • If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the storage may not operate normally, and "NG" may be shown on the display. Make sure to perform troubleshooting with the cabin at an appropriate temperature.
  • If "NG" is displayed even when the cabin temperature is appropriate, replace the navigation ECU with a new one.

CHECK PANEL & STEERING SWITCH

HINT:

  • The radio and display receiver assembly panel switches and steering switches are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Panel&Steering Switch" from the "Function Check/Setting" screen.

(d) Panel & Steering Switch Check Mode

Screen Description

Display

Content

*a: Switch condition

"Pushed" is displayed when any switch is pushed.

*b: Number of switches pushed

  • Number of switches pushed at once is displayed.
  • If 3 switches are pushed at once, "3" is displayed.
  • If 4 or more switches are pushed at once, "More than 3" is displayed.

*c: Rotary switch direction

Direction of rotary switch is displayed.

(1) Operate each switch and check that the switch conditions are correctly displayed.

NOTICE:

Do not push any switch for 3 seconds or more as doing so may cancel diagnostic mode.

CHECK TOUCH SWITCH

HINT:

  • The touch switches on the screen are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Touch Switch" from the "Function Check/Setting" screen.

(d) Touch Switch Check

(1) Touch the display anywhere in the open area to perform the check when the "Touch Switch Check" screen is displayed.

HINT:

  • A "+" mark is displayed where the display is touched.
  • The "+" mark remains on the display even after your finger is removed.

CHECK MICROPHONE (INPUT TO RADIO AND DISPLAY RECEIVER ASSEMBLY)

HINT:

  • The radio and display receiver assembly microphone and microphone input signal can be checked using the following procedures.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Microphone Check" from the "Function Check/Setting" screen.

(d) Microphone Check

Screen Description

Display

Content

*a: Microphone input level meter

Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.

*b: Recording switch

Starts recording.

*c: Stop switch

Stops recording and playing.

*d: Play switch

Plays the recorded voice.

*e: Recording indicator

Comes on while recording.

(1) When speaking into the microphone, check that the microphone input level meter changes according to the input level.

HINT:

The microphone is active at all times when this screen is displayed.

(2) Push the recording switch and perform voice recording.

HINT:

  • Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
  • While recording or playing, the switches other than the stop switch cannot be pushed.
  • When no recording is present, the play switch cannot be pushed.
  • Recording will stop after 5 seconds or when the stop switch is pushed.

(3) Check that the recording indicator remains on while recording and that the recording can be played normally.

CHECK MICROPHONE (INPUT TO NAVIGATION ECU)

HINT:

  • The navigation ECU microphone and microphone input signal can be checked using the following procedures.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Next page" from the "Function Check/Setting" screen.

(d) Select "MEU Inspection" from the "Function Check/Setting 2" screen.

(e) Select "Microphone Check" from the "MEU Inspection" screen.

(f) Microphone Check

Screen Description

Display

Content

*a: Microphone input level meter

Monitors the microphone input level every 0.1 seconds and displays the results in 8 different levels.

*b: Recording switch

Starts recording.

*c: Stop switch

Stops recording and playing.

*d: Play switch

Plays the recorded voice.

*e: Recording indicator

Comes on while recording.

(1) When speaking into the microphone, check that the microphone input level meter changes according to the input level.

HINT:

The microphone is active at all times when this screen is displayed.

(2) Push the recording switch and perform voice recording.

HINT:

  • Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded.
  • While recording or playing, the switches other than the stop switch cannot be pushed.
  • When no recording is present, the play switch cannot be pushed.
  • Recording will stop after 5 seconds or when the stop switch is pushed.

(3) Check that the recording indicator remains on while recording and that the recording can be played normally.

CHECK GPS & VEHICLE SENSORS

HINT:

  • GPS information, vehicle signals and sensor signals are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Next page" from the "Function Check/Setting" screen.

(d) Select "MEU Inspection" from the "Function Check/Setting 2" screen.

(e) Select "System Sensors Check" from the "MEU Inspection" screen.

(f) System Sensors Check

*a: GPS

Display

Content

Reception number

Displays reception condition of the satellites used to determine vehicle position

Blue: P (In use)

System is using GPS signal for location.

Yellow: T (Receiving)

System is tracking GPS signal for location.

No color: Not in use

System cannot receive GPS signal. (Searching for GPS signal)

Status

Displays reception status of the satellites used to determine vehicle position

OK (3D)

3-dimensional location method is being used.

OK (2D)

2-dimensional location method is being used.

NG

Location data cannot be used.

error

Reception error has occurred.

-

Any other state.

Measurement ratio

Displays the ratio of satellites performing measurements

3D

The ratio of satellites performing 3D positioning is displayed.

2D

The ratio of satellites performing 2D positioning is displayed.

NG

The ratio of satellites not performing measurement is displayed.

Date

Date/time information obtained from GPS signals is displayed in Greenwich Mean Time (GMT).

Position

Latitude and longitude information on current position is displayed.

*b: SPD

Display

Content

Pulse Count

Displays the accumulated number of input pulses beginning when this screen is displayed

Speed

Displays vehicle speed

*c: Sensor Signal

Display

Content

Note

Gyro Voltage

Displays the output voltage of the gyro sensor

-

0 point Voltage

Displays the zero-point voltage of the gyro sensor

-

Relative bearing

Displays the output angle of the gyro sensor

The amount of change in bearing angle (degrees) after the system sensor check screen is displayed (clockwise: "+", counterclockwise: "-").

*d: Reset

Display

Content

Reset

When this switch is pressed and held for 3 seconds or more, the values for the display items of SPD signal and gyro sensor signal are reset and display "0".

*e: Gyro/Distance correction study situation

Display

Content

Gyro/Distance correction study situation

Displays learning status of Gyro/Distance correction

(1) When the "System Sensors Check" screen is displayed, check all the sensor signals.

HINT:

This screen is updated once per second.

(g) GPS Time Setting

Screen Description

Display

Content

*a: Time display

Displays the date and time in the device.

*b: Date and time setting screen

Setting is possible only when GPS signals are not being received.

*c: Cursor movement switch

Moves the cursor on the date and time setting screen to the right and left.

*d: Adjustment switch

Adjusts values of items selected by the cursor.

*e: OK switch

Selecting this switch after setting the date and time updates the date and time in the device (only when GPS signals are not received).

(1) When GPS signals are not being received, the data and time in the device can be adjusted.

HINT:

Time setting is possible only when GPS signals are not being received. When the navigation system is receiving GPS signals, priority is given to displaying the time and date received via GPS.

CHECK VEHICLE SIGNAL

HINT:

  • Vehicle signals received by the radio and display receiver assembly are checked in the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "Vehicle Signal" from the "Function Check/Setting" screen.

(d) Vehicle Signal Check Mode

Screen Description

Display

Content

Battery

Battery voltage is displayed.

IG

Engine switch ON/OFF state is displayed.

PKB

Parking brake ON/OFF state is displayed.

REV

Reverse signal ON/OFF state is displayed.

SPEED

Vehicle speed is displayed in km/h.

TAIL

Tail signal (light control switch) ON/OFF state is displayed.

ADIM/TCAN

Brightness state DIM (with) / BRIGHT (without) is displayed.

HINT:

  • Only conditions that have inputs are displayed.
  • This screen displays vehicle signals input to the radio and display receiver assembly.

(1) When the "Vehicle Signal Check Mode" screen is displayed, check all the vehicle signal conditions.

CHECK HANDS-FREE VOICE QUALITY AND VOLUME SETTING

NOTICE:

  • These settings are adjusted separately for each registered cellular phone.
  • If a cellular phone has not been registered, the settings cannot be adjusted.

HINT:

  • The hands-free volume of a "Bluetooth" compatible phone can be adjusted using the following procedure.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Enter diagnostic mode.

Click here

(b) Select "Function Check/Setting" from the "Service Menu" screen.

(c) Select "HF Voice Quality Setting" from the "Function Check/Setting" screen.

(d) Hands-Free Voice Quality Setting (Voice Quality Type adjustment)

*a

Numeric Keypad

*b

Setting Button

*c

Reset Button

(1) If necessary, refer to the table below to adjust the voice quality type with the numeric keypad.

(2) When adjusting the settings, use the numeric keypad on the screen to input the voice quality type according to the table.

Settings

Parameter

Target Phenomenon

Voice Quality Type

Positive Effect of Changing Voice Quality

Negative Effect of Changing Voice Quality

A

(Noise)

The other party hears background noise when listening to your voice.

1000

The amount of background noise the other party hears when listening to your voice is reduced.

The volume of voice the other party hears when listening to your voice may temporarily drop.

B

(Noise)

The other party hears a lot of background noise when listening to your voice.

2000

The amount of background noise the other party hears when listening to your voice is sharply reduced.

The volume of voice the other party hears when listening to your voice may temporarily drop.

C

(Echo)

The other party hears weak echoes.

0100

The amount of echo is reduced (low level).

Sound quality of the other party deteriorates (low level).

D

(Echo)

The other party hears strong echoes.

0200

The amount of echo is reduced (high level).

Sound quality of the other party deteriorates (high level).

Settings (When Multiple Phenomena Occurred)

Parameter

Target Phenomenon

Voice Quality Type

Positive Effect of Changing Voice Quality

Negative Effect of Changing Voice Quality

A+C

The other party hears background noise and weak echoes when listening to your voice.

1100

  • The amount of background noise the other party hears when listening to your voice is reduced.
  • The amount of echo is reduced (low level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (low level).

A+D

The other party hears background noise and strong echoes when listening to your voice.

1200

  • The amount of background noise the other party hears when listening to your voice is reduced.
  • The amount of echo is reduced (high level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (high level).

B+C

The other party hears a lot of background noise and weak echoes when listening to your voice.

2100

  • The amount of background noise the other party hears when listening to your voice is sharply reduced.
  • The amount of echo is reduced (low level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (low level).

B+D

The other party hears a lot of background noise and strong echoes when listening to your voice.

2200

  • The amount of background noise the other party hears when listening to your voice is sharply reduced.
  • The amount of echo is reduced (high level).
  • The volume of voice may drop temporarily.
  • Sound quality of the other party deteriorates (high level).

HINT:

  • The default value is "0000".
  • Settings will be applied when the setting button is selected.
  • If voice quality type values that are not in the table are input, the setting will not be applied and a positive effect may not be gained.
  • If the quality of phone calls decreases due to the changed settings, return the settings to "0000" by selecting "INIT".

CHECK SPEAKER

HINT:

  • This function is used when checking the speaker wiring and whether the speakers are functioning properly.
  • Illustrations may differ from the actual vehicle screen depending on the device settings and options. Therefore, some detailed areas may not be shown exactly the same as on the actual vehicle screen.

(a) Turn radio and display receiver assembly on and play any audio source.

HINT:

This audio source will be used for the speaker check.

(b) Enter diagnostic mode.

Click here

(c) Select "Failure Diagnosis" from the "Service Menu" screen.

(d) Select "System Check" from the "Failure Diagnosis" screen.

(e) Select "SPCheck ON" from the "System Check Mode" screen.

(f) Check the speaker wiring and check that the speakers are functioning properly.

HINT:

  • Check that each speaker outputs sound from the selected audio source properly.
  • "SPCheck OFF" is displayed during the speaker check.
  • Sound can be heard from the speakers around the vehicle in order beginning from the speaker on the front side.
  • More than one speaker may sound simultaneously depending on the speaker wiring.
  • The sounding order during SPCheck cannot be adjusted.

(g) Sound stops when any of the following conditions are met.

(1) "SPCheck OFF" is selected.

(2) The engine switch is turned off.

(3) Diagnostic mode is turned off.

(4) The screen is changed to another screen.

(5) Audio mode is turned off.

CHECK SOFTWARE ERROR HISTORY

HINT:

  • This function is used to check the cause when the radio and display receiver assembly screen is blacked out.
  • Existence of error history can be confirmed, but the malfunction location cannot be determined.

(a) Check software error history.

(1) Connect the Techstream to the DLC3.

(2) Turn the engine switch on (IG).

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Software Error History.

Body Electrical > Navigation System > Utility

Tester Display

Software Error History

(5) When an item is stored for Software Error History, record it before repairing the performing repairs.

Software Error History Screen Description

Error Description

Trigger

Software Reset

Navi Microcomputer

Audio Microcomputer

CAN Microcomputer

No Video Signal

Front Monitor

Rear Monitor

MOST Cold Restart

Always

HINT:

  • The trigger detects malfunctions and displays the location where the malfunction information was stored.
  • Software Error History can store up to 5 history data items. If a new software error occurs when 5 data items have already been stored, the oldest data is cleared and the new data is stored.
  • If an error that is unsupported by the Techstream occurs, a "-" is displayed for the display items.

(b) Clear software error history.

(1) When DTCs are cleared using any of the following operations, Software Error History will be cleared as well.

Click here

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

HINT:

  • This function is used to detect disconnection of the video devices.
  • In order to inspect the RSE, a disc should be inserted into the radio and display receiver assembly.

CHECK VIDEO DEVICE CONNECTION CHECK

(a) Check Video Device Connection Check.

(1) Connect the Techstream to the DLC3.

(2) Turn the engine switch on (IG).

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Video Device Connection Check.

Body Electrical > Navigation System > Utility

Tester Display

Video Device Connection Check

(5) When an item is stored for Video Device Connection Check, record it before proceeding with troubleshooting.

HINT:

  • DTCs are stored when errors are detected.
  • Depending on the vehicle, some of the items will not be displayed on the "Error Detected Image Line (Type)" screen.
Video Device Connection Check Screen Description

Error Detected Image Line (Type)

Areas to be Checked

H/U - > Separate Display (GVIF)

Not available

H/U - > Full RSE (GVIF)

Not available

RSE - > Seatback Display RH (GVIF)

Not available

RSE - > Seatback Display LH (GVIF)

Not available

Rear Camera - > H/U (NTSC)

Not available

IPA/BGM/PVM ECU - > Separate Display (GVIF)

Not available

IPA/BGM/PVM ECU - > H/U (NTSC)

Not available

IPA/BGM/PVM ECU - > H/U (GVIF)

Not available

(b) Clear video device connection check.

(1) When DTCs are cleared using any of the following operations, Video Device Connection Check will be cleared as well.

Click here

  • Cleared using the Techstream.
  • Cleared using the system check mode screen.
  • Cleared using the unit check mode screen.

MAP INFORMATION

HINT:

This function is used to check the map version of the navigation system and the end date of the map update service.

(a) Check map information.

(1) Connect the Techstream to the DLC3.

(2) Turn the engine switch on (IG).

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Map Information.

Body Electrical > Navigation System > Utility

Tester Display

Map Information

(5) Check the map version and the end date of the map update service.

Valet Mode Cancel

HINT:

This function is used to cancel valet mode.

NOTICE:

When valet mode cannot be canceled, there is a possibility that the vehicle is stolen. Therefore, it is necessary to thoroughly check ownership of the vehicle.

(a) Cancel valet mode.

(1) Connect the Techstream to the DLC3.

(2) Turn the engine switch on (IG).

(3) Turn the Techstream on.

(4) Enter the following menus: Body Electrical / Navigation System / Utility / Valet Mode Cancel.

Body Electrical > Navigation System > Utility

Tester Display

Valet Mode Cancel

(5) Cancel the valet mode.

CHECK "Bluetooth" CONNECTION HISTORY

HINT:

This function is used to check the connection history when the connection between the radio and display receiver assembly and a "Bluetooth" device is unstable.

(a) Check "Bluetooth" Connection History.

HINT:

  • "Bluetooth" Connection History displays data stored in the internal memory of the ECU, such as the date a "Bluetooth" connection was attempted and the state of a "Bluetooth" connection.
  • By checking "Bluetooth" Connection History, the date, cause, etc. of a "Bluetooth" device failing to register or connect can be analyzed.
  • "Bluetooth" connection history indicates the estimated cause of a malfunction, but does not determine it. Therefore, checking "Bluetooth" Connection History may not improve the problem.
  • Performing an inspection using the Techstream before recording the "Bluetooth" Connection History may clear the history.

(1) Connect the USB memory device to the No. 1 stereo jack adapter assembly.

(2) Enter diagnostic mode.

Click here

(3) Select "Failure Diagnosis" from the "Service Menu" screen.

(4) Select "Diagnosis Recorder" from the "Failure Diagnosis" screen.

(5) Push the "Recording ON/OFF" switch to enable "BT Communication Trace output" to be selected.

*a

Green indicator

HINT:

When the green "Recording ON/OFF" indicator is illuminated, the "BT Communication Trace output" is grayed out and cannot be selected.

(6) Select "BT Communication Trace output" for 3 seconds.

(7) According to the instructions on the screen, save the "Bluetooth" Connection History data to a USB memory device.

(8) Select "Recording ON/OFF" on the Diagnosis Recorder screen to illuminate the green "Recording ON/OFF" indicator.

HINT:

Make sure that the green "Recording ON/OFF" indicator returns to illuminated state, after performing the above procedure.

(9) Connect the USB memory device with the saved "Bluetooth" connection history data to the Techstream.

(10) Turn the Techstream on.

(11) Enter the following menus: Advanced Function / Bluetooth Connection History.

(12) According to the Techstream screen, select the saved "Bluetooth" Connection History file.

(13) When an item is stored for "Bluetooth" Connection History, record it before proceeding with troubleshooting.

"Bluetooth" Connection History Screen Description

Item

Content

Occurrence Start Date/Time

Date and time of "Bluetooth" connection are displayed.

Occurrence End Date/Time

Date and time of "Bluetooth" disconnection are displayed.

History Type

Type of "Bluetooth" Connection History is displayed.

Result

"Bluetooth" connection result is displayed.

Contents

"Bluetooth" connection status is displayed.

"Bluetooth" Address

"Bluetooth" device address is displayed.

Continuance Time

The number of retries when "Bluetooth" connection was performed is displayed.

History Type: ACC ON

Result

Contents

Detail

Areas to be Checked

-

-

Engine switch on (ACC)

-

History Type: Registration

Result

Contents

Detail

Areas to be Checked

Success (HFP)

No Error

"Bluetooth" device was registered as a hands-free device properly.

-

Success (AVP)

No Error

"Bluetooth" device was registered as a "Bluetooth" audio device properly.

-

Failure

Time Out

"Bluetooth" connection could not be established properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Wrong PIN code was input for PIN code verification.

Perform "Bluetooth" device registration again. (Input PIN code correctly.)

Confirmation button was not selected even though a passkey was displayed.

Perform "Bluetooth" device registration again. (When a passkey is displayed, select the confirmation button.)

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" device registration again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" device registration again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" device registration again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" device registration again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" device registration again.

Memory Write Failure

"Bluetooth" device information could not be stored in the radio and display receiver assembly.

Perform "Bluetooth" device registration again.

Other Error

An error other than above occurred.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

Cancel

No Error

Registration was suspended by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Success (HFP)
  • Manual Connect Success (HFP)

No Error

"Bluetooth" device was connected as a hands-free device properly.

-

  • Auto Connect Failure (HFP)
  • Manual Connect Failure (HFP)

Time Out

"Bluetooth" connection could not be established properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed.

If "Bluetooth" connection fails multiple times, perform registration again.

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

Page Time Out

Could not find a "Bluetooth" device near the radio and display receiver assembly.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Failure (HFP)
  • Manual Connect Failure (HFP)

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

SDP Error

HFP was disabled on the "Bluetooth" device.

Enable HFP on the "Bluetooth" device and perform "Bluetooth" connection again.

"Bluetooth" device which operation had not been confirmed was used.

Check that the "Bluetooth" device is hands-free compatible and its operation has been confirmed.

Click here

Other Error

An error other than above occurred.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

Manual Connect Cancel (HFP)

No Error

Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Success (AVP)
  • Manual Connect Success (AVP)

No Error

"Bluetooth" device was connected as a "Bluetooth" audio device properly.

-

  • Auto Connect Failure (AVP)
  • Manual Connect Failure (AVP)

Time Out

"Bluetooth" connection could not be established properly.

  • Check that the "Bluetooth" device is in the cabin.
  • Check that the "Bluetooth" device is not connected to another device using the "Bluetooth" connection.
  • Restart the "Bluetooth" device and operate it again.

Authentication Error

Verification of authentication key between the radio and display receiver assembly and "Bluetooth" device failed.

If "Bluetooth" connection fails multiple times, perform registration again.

A verification error occurred between the radio and display receiver assembly and "Bluetooth" device.

Restart the radio and display receiver assembly and "Bluetooth" device, and operate them again.

Page Time Out

Could not find a "Bluetooth" device near the radio and display receiver assembly.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

History Type: Connection

Result

Contents

Detail

Areas to be Checked

  • Auto Connect Failure (AVP)
  • Manual Connect Failure (AVP)

ACL Link Disconnection

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

Perform "Bluetooth" connection again.

"Bluetooth" connection could not be established due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

"Bluetooth" device was outside the communication area.

Bring the "Bluetooth" device near the radio and display receiver assembly and perform "Bluetooth" connection again.

"Bluetooth" setting on the "Bluetooth" device was off.

Change the "Bluetooth" setting to on and perform "Bluetooth" connection again.

"Bluetooth" device was off.

Turn the "Bluetooth" device on and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

SDP Error

AVP was disabled on the "Bluetooth" device.

Enable AVP on the "Bluetooth" device and perform "Bluetooth" connection again.

"Bluetooth" device which operation had not been confirmed was used.

Check that the "Bluetooth" device is "Bluetooth" audio compatible and its operation has been confirmed.

Click here

Other Error

An error other than above occurred.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

Manual Connect Cancel (AVP)

No Error

Connection was interrupted by operating the radio and display receiver assembly or "Bluetooth" device.

-

History Type: Disconnection

Result

Contents

Detail

Areas to be Checked

Disconnection Complete (HFP)

Link Loss

The "Bluetooth" device was moved outside of the communication area.

Move the "Bluetooth" device into the communication area.

"Bluetooth" connection was disconnected due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

Disconnection from Partner

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

-

Disconnection from Self

"Bluetooth" connection was disconnected by operating the radio and display receiver assembly.

-

Other Error

An error other than above occurred.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

Disconnection Complete (AVP)

Link Loss

The "Bluetooth" device was moved outside of the communication area.

Move the "Bluetooth" device into the communication area.

"Bluetooth" connection was disconnected due to wave interference around the vehicle.

Check for wave interference and perform "Bluetooth" connection again.

A malfunction of the "Bluetooth" device occurred.

Restart the "Bluetooth" device and operate it again.

Disconnection from Partner

"Bluetooth" connection was disconnected by operating the "Bluetooth" device.

-

Disconnection from Self

"Bluetooth" connection was disconnected by operating the radio and display receiver assembly.

-

Other Error

An error other than above occurred.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

History Type: Send

Result

Contents

Detail

Areas to be Checked

Success

No Error

Call was made properly.

-

Failure

Out of Service

Outside the cellular phone service area.

Move the vehicle into a cellular phone service area, check that the "Bluetooth" device is connected to the vehicle and operate the device again.

Redial Regulation

Redial of the "Bluetooth" device was restricted and could not make a hands-free call.

Restart the "Bluetooth" device and operate it again.

Other Error

Could not make a hands-free call due to a "Bluetooth" device malfunction.

Restart the "Bluetooth" device and operate it again.

Could not make a hands-free call due to a radio and display receiver assembly malfunction.

After turning the engine switch off and back to on (IG) again, perform "Bluetooth" device registration again.

Could not make a hands-free call from the radio and display receiver assembly because the call status of the "Bluetooth" device was not transmitted to the radio and display receiver assembly.

Restart the "Bluetooth" device and operate it again.

HINT:

The names of items in the Result and Contents columns of the table may differ from the actual item displayed on the Techstream.

Bluetooth Connection Sequence (Registration from onboard device)

Bluetooth Connection Sequence (Connection from onboard device after registration)

Bluetooth Connection Sequence (Registration from Bluetooth device)

Bluetooth Connection Sequence (Connection from Bluetooth device after registration)

Bluetooth Connection Sequence (Automatic Connection)

Bluetooth Connection Sequence (Manual Connection)

Bluetooth Connection Sequence (Disconnection Processing)

Bluetooth Connection Sequence (Phone Call Processing)

HINT:

Bluetooth Related Terms:

Marking in Repair Manual

Description

HFP

(Hands Free Profile)

Profile for making and receiving telephone calls.

AVP

(Audio/Video Profile)

Profile for music playback, lyric display and operation.

ACL

(Asynchronous Connection Less)

One of the Bluetooth connection methods used for data transfer.

SDP

(Service Discovery Protocol)

Protocol used to determine what kind of service is supported by the connected device.

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